Presidio Products FAQ

Original Owner's Exclusive Lifetime Product manufacturer's warranty

Definition of Terms:

The term “Exclusive” means that the Original Lifetime manufacturer's warranty is made exclusively and specifically to the named owner(s) who is (are) the original purchaser(s) of Presidio* garden and yard accessory product(s).

The term “Lifetime” means the actual full lifetime period (i.e. until death) of the original owner(s)/purchaser(s) – but only if the purchaser(s) remains as owner(s) of the product and primary occupant(s) of the residence on which the products were originally installed on an uninterrupted basis. At such time that the original owner(s)/purchaser(s) should no longer be the fulltime resident(s) – for any reason (but including (a) the sale of the residence to another party, or (b) the designation of the residence as an investment or rental property) – then the manufacturer's warranty coverage will be automatically terminated.

Coverage:

Presidio garden and yard accessory products are manufactured using quality raw materials and are produced with engineering excellence designed for years of maintenance-free performance. The manufacturer warrants that the vinyl garden products will not peel, rot, blister, rust, flake, chip, crack, corrode or be consumed by termites, solely because of defects in material, manufacturing, or exposure to ocean air (salt spray). Presidio further warrants that its vinyl products, using approved methods of installation, are free from manufacturing defects in materials and workmanship for the lifetime of the original owner(s) of the property on which the products were originally installed, when subjected to normal and proper use. If any part or portion of the garden product fails to perform as a result of manufacturing defects, the manufacturer warrants that it will replace the defective materials or refund the purchase price of the defective materials (at the manufacturer’s sole discretion and option).

Registration:

The accompanying manufacturer's warranty Registration Card must be completed and signed by the original purchaser(s) and returned to Presidio within 60 days of purchase in order to become eligible for any recourse under this manufacturer's warranty.

Conditions Not Covered by this manufacturer's warranty:

This manufacturer's warranty covers only the specified damages arising solely from defects in the manufacture of Presidio garden and yard accessory products. It does not cover failure of, or damage to such products resulting from faulty or improper installation, settlement of the surface or structure on which the products are installed, failure of the structure (including foundations and walls), accidental damage or negligence, intentional acts of damage, fire, wind, hail, flood, lightning, or other acts of God, misuse, abuse, improper or failure to provide reasonable and necessary care of the product, normal and uniform weathering of the surface, mildew, chalking, exposure to harmful chemicals, vapors or acid rain, surface discoloration due to atmosphere pollution, or the installation of accessory components or competitive products which are incompatible with Presidio vinyl products. This manufacturer's warranty covers only unpainted products and is immediately terminated if commercial finishes are applied to any of Presidio’s garden and yard accessory products.

Conditions Precedent:

This manufacturer's warranty shall be valid only if, and after, the attached manufacturer's warranty Registration Card is completed, signed by the original purchaser(s) and returned to Presidio within 60 days of purchase of the vinyl garden product.

Claims and Remedies:

IMPORTANT: ALL CLAIMS UNDER THIS manufacturer's warranty MUST BE REPORTED TO PRESIDIO WITHIN THIRTY (30) DAYS OF THE DATE THAT THE DEFECT IS FIRST DISCOVERED OR REASONABLY COULD HAVE BEEN DISCOVERED. If your product contains manufacturing defects covered by this manufacturer's warranty, Presidio will replace the defective materials or refund the actual purchase price of the defective materials (at the manufacturer's sole discretion and option). The manufacturer's warranty period shall not be extended by any such replacement or refund settlement on defective products. Replacement materials or refund provided under this manufacturer's warranty will be provided by Presidio or its agents within 90 days after notice of claim is received by Presidio.

PRESIDIO RESERVES THE RIGHT TO DISCONTINUE OR MAKE CHANGES IN ANY OF ITS PRODUCTS. IF THE PRODUCTS COVERED BY THIS manufacturer's warranty ARE NOT AVAILABLE, PRESIDIO SHALL HAVE THE RIGHT TO SUBSTITUTE A PRODUCT THAT IN PRESIDIO'S SOLE DISCRETION IS OF EQUAL QUALITY OR VALUE.

EXCEPT AS HEREIN STATED, PRESIDIO MAKES NO REPRESENTATION OR manufacturer's warranty OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER MATTER, AND IN NO EVENT SHALL PRESIDIO BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO THE PRODUCTS COVERED BY THIS manufacturer's warranty, THE EXTENT OF PRESIDIO’S LIABILITY AND THE PROPERTY OWNER’S EXCLUSIVE REMEDY BEING LIMITED TO REPLACEMENT OR REFUND AS SET FORTH HEREIN.

Some states and countries do not allow limitations on how long an implied manufacturer's warranty lasts, or the exclusion or limitation of incidental or consequential damages, so that the above limitations or exclusions may not apply to you. This manufacturer's warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or country to country.

*Presidio is a division of Westech Building Products, Inc.